Responsible Gaming

Gambling should always be a form of entertainment — never a way to earn money, pay debts, or solve financial problems. Outcomes are based on chance, and the house always has an edge. Please play responsibly and within your means.

Age Verification

You must be at least 18 years old — or the local legal age, whichever is higher — to gamble. In the Philippines, the legal minimum age for casino gaming is 21. We strictly prohibit underage gambling and encourage all players to verify their age and identity. If you are underage, do not attempt to access gambling services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself if you have experienced any of the following:

• Chasing losses — trying to win back money you have lost by gambling more
• Hiding your gambling activity from family or friends
• Gambling with money meant for essentials like rent, bills, or food
• Borrowing money or selling possessions to gamble
• Feeling restless or irritable when trying to cut back or stop
• Neglecting work, school, or family responsibilities because of gambling
• Lying about time or money spent gambling
• Feeling guilty, anxious, or depressed after gambling
• Being unable to stop or control gambling even when you want to
• Gambling to escape from stress, anxiety, or other problems

Self-Help Tools

Many responsible operators offer tools to help you stay in control. Use these features proactively:

• Deposit limits — set a maximum amount you can deposit per day, week, or month
• Loss limits — cap the amount you are allowed to lose within a set period
• Reality checks — receive reminders about how long you have been playing
• Time-outs — take a short break from gambling for 24 hours, a week, or longer
• Self-exclusion — block yourself from accessing gambling services for a set period or permanently
• Session limits — limit the duration of a single gambling session

If you cannot find these tools on the platform you use, contact customer support or consider switching to a provider that offers them.

Support Organizations

If you or someone you know needs help, reach out to these free and confidential services. For players in the Philippines, contact the national regulator or a local mental health professional.

• Philippines: PAGCOR Responsible Gaming Program — www.pagcor.ph (regulator with responsible gaming resources and support referrals)
• United Kingdom: GamCare — www.gamcare.org.uk
• United Kingdom: GamStop — www.gamstop.co.uk
• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de

Seek Help

If you recognise any of the warning signs above, or if gambling no longer feels like entertainment, please seek help today. You are not alone, and support is available without judgement. Taking the first step is a sign of strength, not weakness.